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How-to Choose a Solar Charge Controller for a DIY Camper Van Electrical System. Victron solar setup

How-to Choose a Solar Charge Controller for a DIY Camper Van Electrical System. Victron solar setup

    How-to Choose a Solar Charge Controller for a DIY Camper Van Electrical System

    The Charge Controller takes the power made by the solar panels and transform the ‘solar panel power’ into a form of power that the batteries can use. Quick note before we get started. This is just one part of a overarching “How to Install a DIY Camper Van Electrical System” series. If you’ve just stumbled on this article directly without seeing that, there are likely some things we’ve already covered. If you want to check out that step by step guide, you can do that here: https://www.explorist.life/diy-campervan-solar Also, we have interactive solar wiring diagrams that are a complete. A to Z solution for teaching you exactly what parts go where, what size wires to use, fuse size recommendations, wire lug sizes, and all kind of other stuff to help save you time and frustration. You can check that out here: https://www.explorist.life/solarwiringdiagrams/ Finally, for this blog post you’re reading right now, we have a calculator that will help you choose a charge controller. I HIGHLY recommend reading this post to truly learn how a charge controller works, but if all you need is the calculator, here that is:

    How does the Charge Controller Work?

    Solar panels typically put out a voltage that is too high for batteries to use. If you have your solar panels wired in series like I recommend, you could possibly have over 100 volts coming out of the solar panels. If you connected your 100 volts from the solar panels directly to the battery, it’s not going to work. The Charge Controller regulates the voltage from the solar panels back down to the 12.6 – 14.6 volts that the batteries can store/use.

    MPPT vs PWM CHARGE CONTROLLERS

    There are two main types of charge controllers. They are MPPT and PWM. This blog post is a crash course in solar design and getting into the specifics of the differences is out of the scope of this blog post. Here’s what you need to know regarding MPPT vs PWM charge controllers MPPT is the newer, more efficient technology. From here on out, any time I talk about charge controllers, I will only be talking about MPPT charge controllers as I want to guide you to build a high-end, expandable solar setup.

    HOW TO MATCH SOLAR PANELS TO A CHARGE CONTROLLER

    WHAT DO THOSE NUMBERS MEAN.

    Lets use the Victron SmartSolar MPPT 100 | 30 for example. The 1st number, 100 means the maximum input voltage the controller can handle. In other words, the Victron SmartSolar MPPT 100 | 30 can handle a max of 100 volts coming from the solar panels into the charge controller. The 2nd number, 30, represents the max amount of amps the controller can output going INTO THE BATTERIES.

    Let’s say, for example, you have 4 x 100 watt solar panels with the following stats.

    EACH 100w solar panel has an Open-Circuit Voltage (Voc) of 21.6 volts. and an Optimum Operating Current of 6.72 Amps. Those are the only two numbers we are concerned about for now. I generally recommend just wiring all of your solar panels in series for simplicity and efficiency sake. Which means: Those 4 x 100 watt solar panels get wired together like this:

    Since they are wired in series, the voltages get ADDED together for a total of 86.4 volts. (Open-Circuit Voltage (Voc) of 21.6 x 4 panels) The amps on the “upstream” side of the 100w solar panels remains 6.72 since in series, the voltages get added and the amps stay the same.

    So, the 86.4 volts is under the safe threshold of the 100 max volts of the Victron SmartSolar MPPT 100 | 30 solar controller.

    100 is the first number. What about the 2nd number, 30?

    The 30 in the Victron SmartSolar MPPT 100 | 30 is the MAX resulting amps AFTER the solar controller has worked it’s magic. We need to do some math to determine the amperage. Here are the things we know:

    • We have 4×100 watts of solar panels totaling 400 watts of solar.
    • Assume batteries are 12.6v
    • Amps = Watts / Volts

    This means, that at 400 watts and 12.6v we can expect up to 31.74 amps coming out of the solar controller.

    Now, we are talking about that Victron SmartSolar MPPT 100 | 30, we have to compare that 2nd number, 30.

    31.74 amps is a bit over the 30 amp threshold. BUT…

    Solar panels rarely put out their full wattage. AND…

    In the Victron SmartSolar MPPT 100 | 30 manual, they say their controller is good for solar arrays up to 440 watts:

    AND… If you happen to go ‘over’ on your Amperage, it’s not that big of a deal in terms of damage. It’ll just be lost power that the controller won’t convert.

    So, basically, the Victron SmartSolar MPPT 100 | 30 is pretty perfect for those 4 x 100 solar panels.

    But what if you like playing it safe? What if you want some wiggle room? Great! Size up to the Victron SmartSolar MPPT 100 | 50. Sure, it’s a little more money, but if it’s worth your piece of mind to have an extra 20 amps available to you, go for it.

    Now, Why would you want wiggle room or safety margin? Let’s talk about temperature

    Solar Controller vs Temperature

    DID YOU KNOW… As temperatures drop, solar panels actually put out MORE power.

    Totally honest though, the math gets messy, SO I made a calculator that you can input all of the values for your setup so YOU can see how temperature affects your solar panel setup AS WELL AS will give you a recommendation on what solar controller you need taking solar panel temperature into account.

    There’s a video below the calculator you can check out if you need additional instructions on how to use it:

    Now that you know what kind of charge controller is compatible with your solar panels, it’s time to learn how to choose an inverter for your DIY Camper setup. Check that out here:

    Everything that you are learning here is put to use in our FREE Interactive Solar Wiring Diagrams. If you haven’t yet, check them out as they are a complete solution for a camper van electrical system. Check them out here: https://www.explorist.life/solarwiringdiagrams/

    Remember, this is just one part of a full camper van electrical educational series. To see all of the individual guides, click here: https://www.explorist.life/diy-campervan-solar

    Finally, If you found this guide helpful, It’d truly mean the world to us if you’d share it with somebody who can use it, pin it to for later reference, or share it to a group when somebody has a question about this subject. Click the bubble in the lower right corner to subscribe to be notified of future updates and as always, leave any questions you’ve got in the Комментарии и мнения владельцев below.

    Victron MPPT Charge Controller Review

    Just so you know, this page contains affiliate links. If you make a purchase after clicking on one, at no extra cost to you I may earn a small commission.

    This is my hands-on review of the Victron SmartSolar MPPT Charge Controller.

    I spent a total of 3 weeks testing it on its own as well as alongside other top MPPT charge controllers. I installed it in a solar power system and tested its ease of use, power output and voltage accuracy.

    After all that, I think the Victron SmartSolar MPPT is the best MPPT charge controller on the market. It’s pricey, but it’s built-in Bluetooth, free mobile app and ease of setup make it the most plug-and-play MPPT I tested. For experienced users, it’s also got plenty of customization and advanced features.

    The best MPPT solar charge controller

    The Victron SmartSolar MPPT was the most “plug-and-play” MPPT I tested. It has plenty of battery presets for all the most common solar batteries. And the built-in Bluetooth lets you use Victron’s free mobile app to remotely monitor your solar power system from your phone.

    Rated charge current: 30A Max. PV open circuit voltage (Voc): 100V
    Battery voltage: 12/24V Battery types: LiFePO4, sealed (AGM), gel, flooded, custom
    Max. PV input power: 440W @ 12V, 880W @ 24V Max. wire size: 6 AWG (16 mm2)
    Bluetooth monitoring: Yes (built-in) Temperature sensor: Yes (built-in)

    Victron SmartSolar MPPT Review

    First Impressions

    After taking it out of the box, I first noticed the Victron SmartSolar is small and light for an MPPT.

    Beyond that, the controller doesn’t have a screen — just a few LED indicators to let you know what charging stage the controller is in.

    Normally that’s limiting, but the Victron SmartSolar’s built-in Bluetooth gets rid of the need for a screen. With Bluetooth, you can easily monitor everything from your phone. I like that better because it gives you more information and enables remote monitoring. I could be in my kitchen and check on the status of my controller in my basement.

    Installation

    I immediately went to my basement to install the Victron in a test solar power system. Four screws are all you need to mount it.

    After mounting, I connected the controller to a LiFePO4 battery and a 100 watt solar panel. The Victron’s wire terminals are just okay. The screws themselves feel strong and durable, but the terminals are a little too shallow and close together for my taste.

    Once installed, though, I tend to forget about the wire terminals altogether. And I never had a problem with wires slipping out during setup or use.

    Bluetooth

    Once you’ve connected your Victron to your battery and solar panels, the next thing you’ll want to do is download the VictronConnect app.

    To pair your phone to your Victron, simply open the Victron app and select your charge controller from the devices list. Here’s a quick video of me doing it:

    Note: You may need to enter a pin code the first time you pair your phone. The default Victron pin code is 000000 (six zeroes).

    You don’t pair it by going to your phone’s Bluetooth settings. It’s a different process than most Bluetooth devices.

    Now you can monitor your solar power system from your phone. The Victron app is powerful and gives you all sorts of information about how much energy your solar panels are producing as well as your battery voltage and charging current.

    For instance, when I paired mine, it told me my 100 watt panel was producing around 45 watts (due to some mild Cloud coverage).

    As a simple test of the Victron’s Bluetooth range, I went to the second story of my house and tested if the Bluetooth would still connect. I estimate I was about 30-35 feet from the Victron controller, and my phone still connected just fine. In fact, it showed up as having 2-3 bars of Bluetooth ‘service.’

    Voltage Accuracy

    After trying out the Victron by itself, I wanted to test it alongside other top MPPT charge controllers. In addition to testing usability and build quality, I tested each controller’s voltage accuracy against a multimeter connected to the battery terminals.

    The Victron placed first in my test with an average voltage discrepancy of only 0.075 volts. Most of the other models had an average discrepancy of 0.1-0.2 volts.

    Power Output

    Next, I tested the max power output of all the MPPTs when connected to a 200 watt solar array. I measured power output with the Victron BMV-712 Battery Monitor.

    The Victron placed first, by just a hair. It output a max of 146 watts. That was 1 watt more than the EPEver Tracer BN which came in second, and 4 watts more than the Renogy Rover which placed last.

    I don’t put too much stock in these results because of the variables I couldn’t account for, such as fluctuations in solar irradiance and solar panel temperature. Regardless, it was nice to see a first-place finish from the Victron, given its price tag.

    Key Specs

    Note: These specs are for the model I tested, the SmartSolar MPPT 100/30. Victron has a whole SmartSolar product lineup with different PV voltage limits, charge current ratings and compatible battery voltages should you need a different size.

    • Rated charge current: 30A
    • Maximum PV open circuit voltage (Voc): 100V
    • Battery voltage: 12/24V
    • Battery types: LiFePO4, sealed (AGM), gel, flooded, custom
    • Maximum PV input power: 440W @ 12V, 880W @ 24V
    • Maximum wire size: 6 AWG (16 mm2)
    • Bluetooth monitoring: Yes (built-in)
    • Temperature sensor: Yes (built-in)
    • Power consumption: 30mA @ 12V, 20mA @ 24V
    • Operating temperature:.30 to 60°C (-22 to 140°F)

    What I Don’t Like

    Who This Charge Controller Isn’t for

    Which Victron SmartSolar Model Is Right for You?

    The SmartSolar MPPT product line has plenty of options of differing PV voltage and charge current ratings. Here’s a quick comparison table of some of the more popular models on Amazon:

    Victron SmartSolar MPPT 75/15Victron SmartSolar MPPT 100/20Victron SmartSolar MPPT 100/30Victron SmartSolar MPPT 100/50
    Max. PV Voltage 75V 100V 100V 100V
    Rated Charge Current 15A 20A 30A 50A
    Battery Voltage 12/24V 12/24/48V 12/24V 12/24V
    Max. PV Input Power 220W @ 12V, 440W @ 24V 290W @ 12V, 580W @ 24V, 1160W @ 48V 440W @ 12V, 880W @ 24V 700W @ 12V, 1400W @ 24V
    Buy Link View on Amazon View on Amazon View on Amazon View on Amazon

    Top Alternatives

    If the Victron SmartSolar MPPT isn’t right for you, here are my top alternatives:

    • Victron BlueSolar MPPT 100/30. The Victron BlueSolar is like the Victron SmartSolar but without Bluetooth built in. As a result, it’s quite a bit cheaper. And you can always add Bluetooth later on by buying the Victron VE.Direct Smart Dongle.
    • Renogy Rover 40A. I think the Rover 40A is the MPPT controller with the best bang for your buck. If you don’t want to pay top dollar for the Victron, this is the one I’d recommend next. It has presets for all the most common types of solar batteries and lets you create custom charging profiles. It doesn’t have Bluetooth built in, but you can add it by getting the Renogy BT-1 Bluetooth Module. Renogy’s mobile app was my second favorite. Read my full Renogy Rover MPPT Review.
    • EPEver Tracer 4215BN. The Tracer BN had my favorite hardware of the MPPTs I tested. It’s built like a tank and has my favorite wire terminals of any solar controller I’ve ever used. It has presets for lead acid batteries, but not LiFePO4 batteries. It lets you create custom charging profiles, though, so it can work with lithium batteries if you spend a little time setting it up properly.

    The Bottom Line

    The Victron SmartSolar MPPT charge controller was my favorite of the 5 MPPTs I tested. It had the best voltage accuracy and power output.

    Bluetooth comes built in to all Victron SmartSolar controllers. This lets you check on your system from your phone using the VictronConnect app. Pairing your phone takes all of 15 seconds and, once paired, you can monitor your system in real time and edit system settings such as battery type.

    If you want an MPPT that’s easy to set up and works great out of the box, the Victron is the one I’d recommend.

    The only real drawback to the Victron is its price. It’s a premium product and is priced like one. If you don’t want to spend all that money, look at a cheaper MPPT such as the Renogy Rover 40A.

    how-to, choose, solar, charge

    A small ask: If you found my Victron SmartSolar MPPT review helpful and are planning to buy one, please consider buying through one of my affiliate links below — I’ll get a small commission which will help fund more reviews like this one. Thank you!

    Victron Smart Solar and Smart Charger Installation Instructions

    Open Smartphone and Download the “Victron Connect” app

    • Open the “Victron Connect App” on your smartphone.
    • Hit the “connect “circle in (bottom right on Apple) and the Victron devices should all appear. including any chargers and Smart Battery Protect devices.
    • Pair to each device. There is no passcode to start with. When it asks you for one, just select “pair”

    Open the Smart Battery Sense device first.

    • Go to Setup which is the “cog” in top right hand corner.
    • Select “VE Smart Networking”
    • Select “Create Network
    • Give it a name you recognise. No spaces or special characters limit is 8 characters
    • Select OK

    Open the Smart Solar device.

    • Open Smart Solar device in VE Connect
    • Go to Setup which is the “cog” in top right hand corner.
    • Select “VE Smart Networking” (last item on list)
    • Select “Join Existing” and then select your network you have named.

    Now the Smart Solar is connected to the Battery by Bluetooth

    • Then in the Smart Solar Setup, select “Battery” (top line)
    • Check it is on 12V
    • Select Charger Settings as “user defined”
    • Select Absorbtion Voltage as 14.58V
    • Select max absorbtion time as 6 hours
    • Select Float voltage as 13.80
    • Set Equalisation voltage as 14.58V
    • Automatic equalisation is to be disabled.
    • Select Low temp cut off as disabled.
    • Once Running Take a screen shot of first page with settings and then email page with history to our email address (not listed here for anti-spame reasons) for checking.

    Now the Smart Battery Charger

    • Go to Setup which is the “cog” in top right hand corner.
    • Select Li-ion
    • Select 30A

    Stay In Touch

    Subscribe to our newsletter and we’ll keep you up to date on our products and services.

    ABN: 87624588807

    Copyright © 2023 Safiery Pty Ltd.

    Address: 45/8 Distribution Court, Arundel 4214, Australia

    Terms Conditions

    Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Safiery Pty Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

    The term ‘Safiery Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 45/8 Distribution Court, Arundel 4214, Australia. Our ABN is 87624588807. The term ‘you’ refers to the user or viewer of our website.

    The use of this website is subject to the following terms of use:

    • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
    • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
    • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
    • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
    • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
    • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
    • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

    Privacy Policy

    This privacy policy sets out how we uses and protects any information that you give us when you use this website.

    We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

    We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

    What we collect

    We may collect the following information:

    • name and job title
    • contact information including email address
    • demographic information such as postcode, preferences and interests
    • other information relevant to customer surveys and/or offers

    What we do with the information we gather

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.
    • We may use the information to improve our products and services.
    • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    How we use cookies

    A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
    • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

    Victron Smart Solar and Smart Charger Installation Instructions

    Open Smartphone and Download the “Victron Connect” app

    • Open the “Victron Connect App” on your smartphone.
    • Hit the “connect “circle in (bottom right on Apple) and the Victron devices should all appear. including any chargers and Smart Battery Protect devices.
    • Pair to each device. There is no passcode to start with. When it asks you for one, just select “pair”

    Open the Smart Battery Sense device first.

    • Go to Setup which is the “cog” in top right hand corner.
    • Select “VE Smart Networking”
    • Select “Create Network
    • Give it a name you recognise. No spaces or special characters limit is 8 characters
    • Select OK

    Open the Smart Solar device.

    • Open Smart Solar device in VE Connect
    • Go to Setup which is the “cog” in top right hand corner.
    • Select “VE Smart Networking” (last item on list)
    • Select “Join Existing” and then select your network you have named.
    how-to, choose, solar, charge

    Now the Smart Solar is connected to the Battery by Bluetooth

    • Then in the Smart Solar Setup, select “Battery” (top line)
    • Check it is on 12V
    • Select Charger Settings as “user defined”
    • Select Absorbtion Voltage as 14.58V
    • Select max absorbtion time as 6 hours
    • Select Float voltage as 13.80
    • Set Equalisation voltage as 14.58V
    • Automatic equalisation is to be disabled.
    • Select Low temp cut off as disabled.
    • Once Running Take a screen shot of first page with settings and then email page with history to our email address (not listed here for anti-spame reasons) for checking.

    Now the Smart Battery Charger

    • Go to Setup which is the “cog” in top right hand corner.
    • Select Li-ion
    • Select 30A

    Stay In Touch

    Subscribe to our newsletter and we’ll keep you up to date on our products and services.

    ABN: 87624588807

    Copyright © 2023 Safiery Pty Ltd.

    Address: 45/8 Distribution Court, Arundel 4214, Australia

    Terms Conditions

    Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Safiery Pty Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

    The term ‘Safiery Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 45/8 Distribution Court, Arundel 4214, Australia. Our ABN is 87624588807. The term ‘you’ refers to the user or viewer of our website.

    The use of this website is subject to the following terms of use:

    how-to, choose, solar, charge
    • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
    • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
    • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
    • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
    • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
    • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
    • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

    Privacy Policy

    This privacy policy sets out how we uses and protects any information that you give us when you use this website.

    We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

    We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

    What we collect

    We may collect the following information:

    • name and job title
    • contact information including email address
    • demographic information such as postcode, preferences and interests
    • other information relevant to customer surveys and/or offers

    What we do with the information we gather

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    how-to, choose, solar, charge
    • Internal record keeping.
    • We may use the information to improve our products and services.
    • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    How we use cookies

    A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
    • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

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